HOW LONG BETWEEN ORDER & DELIVERY?

Orders are normally available for Delivery 48 hours after an order is placed. If your order is available for delivery at an earlier time you will be notified via e-mail or text message. Typically, an e-mail notification will be sent whenever the order is ready for delivery.

NOTE: Orders made on Saturday will be ready for delivery the following Tuesday.

CAN I CANCEL AN ORDER ONCE IT HAS BEEN MADE?

Yes you can. Cancellation and amendments can be made FREE OF CHARGE up to 24 hours before delivery/pickup or by 12.00 noon on the date prior to the delivery date.

Cancellations received on scheduled day of delivery will be charged in FULL.

All cancellations must be made in written format via email.

WHAT IS DELIVERED IS DIFFERENT FROM WHAT I ORDERED?

If this occurs, contact us immediately, and we will make arrangements to deliver the correct order as soon as possible at no charge.